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Frequently Asked Questions
Q: What materials are used in the Mechanical Reacher?
A: The product is made of high-quality Aluminum, PP, and TPR for durability and a lightweight feel.
Q: Can you develop new products based on custom requirements?
A: Yes, we can help develop new products based on the customer's ideas or specific requirements.
Q: What is the normal lead time for orders?
A: The standard lead time for production is between 20 to 30 days.
Q: Is it possible to mix several items in one container?
A: Yes, we accept mixing different items in one lot or a single container.
Q: What shipment and payment terms do you accept?
A: We accept FOB, CNF, and EXW for shipment. Payment can be made via T/T, L/C, PayPal, and Western Union.
Q: Who is the target user for this reaching aid?
A: It is designed as a reaching aid for the disabled and elderly, as well as for general litter grabbing tasks.
Aura Medical
